FtOCC CE Technician is being presented in collaboration with Fonality, a leading open source telephony company and 888VoipStore, the leading source of IP PBX systems and equipment for resellers.

FtOCC CE Technician is a three-day technical certification course designed to train resellers and consultants how to support customers running trixbox CE systems.

Taught by Kerry Garrison, author of the books “trixbox Made Easy” and “trixbox 2.6” as well as Fonality technical instructors, FtOCC CE Technician includes an in-depth look at platform and application installation, carrier setup and integration, network configuration, echo causes and remedies, and other common issues.

FtOCC CE Technician is for Linux technicians and engineers who regularly support client installations. This course is a hands-on way for resellers who are new to trixbox CE to learn the ins and outs and master the basics of installing and maintaining those systems. It covers all of the core operations that a trixbox CE administrator needs to handle on a regular basis.

trixbox CE gives the channel a lucrative way to participate in the rapidly expanding market opportunity for open source products and services. ITEXPO is committed to educating the reseller community on new ways to increase their value in the marketplace and FtOCC CE Technician certification certainly will do that.

According to course instructor, Kerry Garrison, VP Strategy, 888VoipStore, TMC continues to be an authoritative voice for telephony and the data VAR channel. The convergence of the data network and phone networks open up huge opportunities for the traditional data VAR.

Attendees who complete the FtOCC CE Technician courses can expect to achieve the following objectives:

• Install and configure trixbox CE with confidence.
• Resolve installation, administration, and usage problems more quickly.
• Provision your own phones, decreasing turnaround time required for add-on phones and devices.
• Experience fewer problems by avoiding the usual “beginner” mistakes!
• Gain an in-depth understanding of how trixbox CE works (product, process, policy, protocol).

All attendees will receive a free Yealink T-28 IP Phone.

For additional information and registration please visit the trixbox CE FtoCC Page at TMCNET

April 23, 2010

Yealink SIP-T2x series are high performance and affordable SIP telephones that help businesses leverage the increasing benefits of Voice over Internet Protocol (VoIP) telephone systems. Yealink SIP phones provide HD voice, a broad range of voice codecs, security protection for privacy, and rich telephony features.

“888VoipStore’s market-leading distribution and reseller education and Yealink’s enterprise IP phones give IP PBX resellers a high quality and cost effective IP endpoint solution,” commented David Chen, the CEO of Yealink . “We believe our products provide the best price-performance combination available in the IP PBX industry. The 888VoipStore and Yealink partnership will deliver our products into the US market.”

“Yealink’s products are easy to use, deliver high quality calls, and are available at a very attractive price point,” said Dan Shurmatz, Director of Business Development for 888VoipStore. “Resellers looking to provide lower price point IP Phone to their customers will now have a very compelling device to offer.”

About Yealink Network Technology

Yealink Network Technology Ltd. is a manufacturer of innovative, affordable, and high quality IP voice and video products for the world-wide broadband telephony market. Its comprehensive products, from IP phones to an IP Multimedia phone, offer unrivaled flexibility, scalability and affordability for the worldwide broadband market. Yealink’s cutting edge portfolio products brings the small to medium enterprises and businesses a solution in an unprecedented value and functionality. For more information, please visit http://www.yealink.com.

About 888VoipStore

888VoipStore (www.888VoipStore.com and www.VoipStore.com), a division of American Technologies, LLC, is a leading source for Voice over IP Business Telephone Systems (IP-PBX) and VoIP Communication products.  In addition to providing cost-effective distribution, sales, marketing, provisioning, and logistic services, 888VoipStore offers business opportunities for manufacturers and resellers through lead acquisition, referral, and management programs.  Through its strong commitment to customer service and technical support, 888VoipStore has distinguished itself as a vital industry leader in IP telephony technologies and solution management for over 10,000 business customers worldwide.

Contact:

Kerry Garrison
VP, Strategy
kerry@voipstore.com
1-888-VOIPSTORE
(888) 864-7786
# # #

The guys at 888VoipStore have published a couple of recent articles showing how to configure these phones with trixbox CE, trixbox Pro, and 3CX.

* Configuring Cisco 7960 Phones with trixbox CE / Pro

* Configuring Cisco 7940/7960 Phones with 3CX

• FAX SERVER FIX for crash on numerous incoming faxes
• Restore procedure for prompts
• Fax configuration of files form the edit templates – fax over poroviders with Nat support
• Myphone bug in forwarding rules not showing.
• Improved call assistant Speed, performance, freezing issues fixed
• Fixed Install bug in Voip phone dll
• Italian prompt sets NEW
• Added VAD server components to the build
• Fix in call reporter and sql queries
• Voip providers added – G711 IE and voip voice IT

You can download RC3 here: http://www.3cx.com/downloads/3CXPhoneSystem8.exe

You can download the latest 3CX Assistant (with optionally integrated CRM and 3CXPHone) here: http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

Product Information:

Switchvox SOHO remains offered only on the older model AA60 chassis.

Switchvox SMB on the AA60 has been fully replaced by Switchvox SMB on the AA65.

The AA300 has been fully replaced by the AA305.

The AA350 has been fully replaced by the AA355.

The LCD panel offers the following options and menu organization:

• View System Info
  • Administer your PBX at https://IP/admin
• Configure Network
  • Active Interface
    • eth1
    • eth0
  • Set DHCP / Static
    • DHCP
    • Static
  • Change IP Address
    • 192.168.0.20 (Note this is an example, not a default IP)
  • Change Subnet mask
    • 255.255.255.0 (Note this is an example, not a default subnet mask)
  • Change Gateway
    • 192.168.0.1 (Note this is an example, not a default gateway)
  • Change DNS Server
    • 192.168.0.100 (Note this is an example, not a default DNS server)
• Reboot PBX
  • Yes / No
• Shutdown PBX
  • Yes / No
• Reset HTTPs Certificate
  • Yes / No
• Tech Support Access
  • Enable Yes / No
• Restore Web Access
  • Yes / No
• Reset Administrator Password
• Change LCD Password

You can download RC1 here:
http://www.3cx.com/downloads/3CXPhoneSystem8.exe

You can download the latest 3CX Assistant (with optionally integrated CRM and 3CXPHone) here:
http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

All versions

• New Phones management page lists all connected IP phones and allows you to re provision or reboot all or several phones remotely.
• Phones management page allows you to easily launch a phone’s admin interface
• Ability to edit provisioning files for phones
• Ability to provision FXS gateways
• Ability to forward a voice mail to another user
• Ability to trigger a call back to the person who left a voice mail message
• Setup wizard now allows easy setup of VoIP provider
• Added support for Beronet Gateway cards
• SecureRTP – ability to encrypt voice if phone supports it.
• Improved performance of system.

Small Business, Pro and Enterprise editions

• 3CX Assistant includes integrated text chat – message other extension users
• Improved MyPhone interface with Missed Calls, Outbound and Inbound calls
• Ability to black list callers
• New easy to use Call Forwarding Interface
• Company and Personal phonebook
• Faster click 2 dial with direct IP phone and 3CXPhone integration
• Ability to run the 3CX Assistant from a remote location via the tunnel
• Ability to proxy the MyPhone interface from a remote location via the tunnel
• Ability to trigger recording a call from 3CX Assistant
• Call Barge – in
• Boomerang feature to allow Call Redirection to a mobile and forwarding to company voice mail if no answer or call is rejected
• Two additional Queue strategies: Ring All and Prioritized hunt
• Full CRM integration with Microsoft Outlook & Salesforce.com
• Network wide automatic updating of 3CX Assistant
• New 3CXPhone (not available in beta) integration with 3CX Assistant
• Improved paging performance & multi cast support
• Improved call reporter

Known issues

• If the fax service looses connection to the database, the service will stop. The service then needs to be started manually. This should generally not happen.
• Outbound caller id on the line will show main number, not the extension Outbound caller ID
• Call Barge in works for all users, i.e. there are no rights implemented yet
• Caller id for calls over a bridge is not shown correctly in the call assistant
• The VoIP Phone – Assistant integrated is not yet included

The full change log can be found here.  The administrator manual can be found here, and the extension user manual here.

You can download the beta and the 3CX Assistant here:

http://www.3cx.com/downloads/3CXPhoneSystem8_8637.exe http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

If you would like to learn more about 3CX and are going to be in Los Angeles California on September 4th, please come to our 3CX/888VoipStore Roadshow and spend the day seeing how easy it is to deploy and manage a 3CX phone system.

You will learn all about 3CX, what hardware devices work best with 3CX, and you will get a peak at version 8 that is coming out soon.

Agenda

10:00 – 12:00 – Overview of the 3CX Administration System

12:00 – 12:30 – Lunch Break

12:30 – 1:30  – What’s coming in version 8

1:30 – 2:30    -  Overview of the User Portal System

2:30 – 4:00   – Successful selling of IP PBX Systems

There is no charge for this event and lunch will be provided for you so sign up today and learn how you can start selling 3CX systems.

To register for this event, go to: http://3cxroadshow.eventbrite.com/

Interview with Serge Forest – VP Marketing for Sangoma

Source: VoipStore.com

Interview with Mike Storella from snom

Source: VoipStore.com