• FAX SERVER FIX for crash on numerous incoming faxes
• Restore procedure for prompts
• Fax configuration of files form the edit templates – fax over poroviders with Nat support
• Myphone bug in forwarding rules not showing.
• Improved call assistant Speed, performance, freezing issues fixed
• Fixed Install bug in Voip phone dll
• Italian prompt sets NEW
• Added VAD server components to the build
• Fix in call reporter and sql queries
• Voip providers added – G711 IE and voip voice IT

You can download RC3 here: http://www.3cx.com/downloads/3CXPhoneSystem8.exe

You can download the latest 3CX Assistant (with optionally integrated CRM and 3CXPHone) here: http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

For Windows administrators who have been looking for a real native Windows application and have been disappointed in the few lackluster products that have been available, things are about to change.

Early this year 3CX released version 7 of their IP PBX software for Windows-based systems. Version 7 was a milestone for the 3CX product in terms of functionality and reliability but was just a little lacking in some features and endpoint support. Within the next few weeks, 3CX will be unleashing version 8 which is set to really put 3CX on the map with enhanced features and third-party hardware support.

Why is 3CX Important?

Other people can tackle the Linux versus Windows debate but the fact is that most small-medium businesses run Windows exclusively and there are many thousands of IT consultants out there that don’t know and don’t want to learn Linux. While products like trixbox CE certainly opened the world of business telephony to many, many people, a solid product like 3CX being available on Windows could turn out to be an even bigger game-changer.

Is 3CX the best IP PBX platform available? No, and nobody is claiming it is….yet. Other systems out there, from companies like Digium and Fonality, have a several year head start on 3CX and while version 7 has dramatically increased the acceptance level to many resellers and integrators, there has still been a few things lacking from it. Version 8, due out soon, addresses many of these issues and brings some the feature set much closer to competing solutions.

Taking a look at 3CX

3CX runs as a set of services and uses a web interface to configuring and manage the configuration. You can either use IIS or the Cassini web server that can be installed during the 3CX setup.

3CX uses the standard SIP protocol so it will work with most every third party VoIP phone that also speaks SIP such as phones from Polycom, Aastra, snom, Cisco, and Grandstream as well as SIP trunking services from companies such as Vitelity and Bandwidth.com.

While the interface may be a simple infinite-tree GUI, it is laid out well and in a logical order making it fairly simple to use with very little training.

3CX Assistant

From a user point of view there really isn’t anything interesting about a phone system. The one thing a user interfaces with is their phone, and even those aren’t that different between the different models that are available.  One thing that 3CX brings to the mix is the 3CX Assistant, a program that melds the desktop and the phone into one handy application.

The 3CX assistant is more than just an app that shows the status of other phones, it also lets you manage incoming calls, call other extensions, make outbound calls, see other people’s status, and chat with other people in the company.

The 3CX Assistant will become an essential productivity tool. While it may not be obvious at first, the more you use it, the more you will depend upon it. Being able to see when something is available or not, chat with them, and manage calls will change the way you interact with the other employees within your company.

No more calling people who aren’t at their desk or having to go through the hassle of sending an email when all you need is a quick answer to something, just chat. Why not just use Yahoo or Microsoft Messenger? Any company that has used an outside instant messenger service knows that inevitably friends and family members end up in employee’s buddy lists. Keeping chat constrained to business purposes helps eliminates those outside distractions.

Pricing

3CX licensing is based on simultaneous calls within the system and not on extensions like most other systems. This can make 3CX much more affordable than other commercial offerings. Inbound, outbound, extension to extension, and voicemail calls all count against the simultaneous calls counter. While this is rather unorthodox for a licensing model, it does mean that every version from the lowest Mini Edition to the largest Enterprise version all have the same identical feature set. There are no extra charges for call queues, bridged servers, conference rooms, or other higher end features that other systems charge extra for.

• Mini Edition (4 simultaneous calls) $350
• Small Business (8 simultaneous calls) $695
• Pro Business (16 simultaneous calls) $1,250
• Pro Business (24 simultaneous calls) $1,695
• Enterprise Business (32 simultaneous calls) $2,250
• Enterprise Business (64 simultaneous calls) $4,295
• Enterprise Business (128 simultaneous calls) $7,495
• Enterprise Business (256 simultaneous calls) $12,50

For more information and to download a free version (see comparison chart for features) for you to try out for yourself, go check out http://3cx.com.

You can download RC1 here:
http://www.3cx.com/downloads/3CXPhoneSystem8.exe

You can download the latest 3CX Assistant (with optionally integrated CRM and 3CXPHone) here:
http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

All versions

• New Phones management page lists all connected IP phones and allows you to re provision or reboot all or several phones remotely.
• Phones management page allows you to easily launch a phone’s admin interface
• Ability to edit provisioning files for phones
• Ability to provision FXS gateways
• Ability to forward a voice mail to another user
• Ability to trigger a call back to the person who left a voice mail message
• Setup wizard now allows easy setup of VoIP provider
• Added support for Beronet Gateway cards
• SecureRTP – ability to encrypt voice if phone supports it.
• Improved performance of system.

Small Business, Pro and Enterprise editions

• 3CX Assistant includes integrated text chat – message other extension users
• Improved MyPhone interface with Missed Calls, Outbound and Inbound calls
• Ability to black list callers
• New easy to use Call Forwarding Interface
• Company and Personal phonebook
• Faster click 2 dial with direct IP phone and 3CXPhone integration
• Ability to run the 3CX Assistant from a remote location via the tunnel
• Ability to proxy the MyPhone interface from a remote location via the tunnel
• Ability to trigger recording a call from 3CX Assistant
• Call Barge – in
• Boomerang feature to allow Call Redirection to a mobile and forwarding to company voice mail if no answer or call is rejected
• Two additional Queue strategies: Ring All and Prioritized hunt
• Full CRM integration with Microsoft Outlook & Salesforce.com
• Network wide automatic updating of 3CX Assistant
• New 3CXPhone (not available in beta) integration with 3CX Assistant
• Improved paging performance & multi cast support
• Improved call reporter

Known issues

• If the fax service looses connection to the database, the service will stop. The service then needs to be started manually. This should generally not happen.
• Outbound caller id on the line will show main number, not the extension Outbound caller ID
• Call Barge in works for all users, i.e. there are no rights implemented yet
• Caller id for calls over a bridge is not shown correctly in the call assistant
• The VoIP Phone – Assistant integrated is not yet included

The full change log can be found here.  The administrator manual can be found here, and the extension user manual here.

You can download the beta and the 3CX Assistant here:

http://www.3cx.com/downloads/3CXPhoneSystem8_8637.exe http://www.3cx.com/downloads/3CXAssistantSetup_80.exe

If you would like to learn more about 3CX and are going to be in Los Angeles California on September 4th, please come to our 3CX/888VoipStore Roadshow and spend the day seeing how easy it is to deploy and manage a 3CX phone system.

You will learn all about 3CX, what hardware devices work best with 3CX, and you will get a peak at version 8 that is coming out soon.

Agenda

10:00 – 12:00 – Overview of the 3CX Administration System

12:00 – 12:30 – Lunch Break

12:30 – 1:30  – What’s coming in version 8

1:30 – 2:30    -  Overview of the User Portal System

2:30 – 4:00   – Successful selling of IP PBX Systems

There is no charge for this event and lunch will be provided for you so sign up today and learn how you can start selling 3CX systems.

To register for this event, go to: http://3cxroadshow.eventbrite.com/

Interview with Serge Forest – VP Marketing for Sangoma

Source: VoipStore.com

East Aurora, New York March 23, 2009 — 888VoipStore, a division of American Technologies, LLC., and a leading Voice over IP solutions provider, announced today that nationally-renowned IP-PBX expert Kerry Garrison has been named its Vice President of Strategic Initiatives. As the newest addition to the 888VoipStore team, Kerry will develop ongoing strategic initiatives for the education, promotion and marketing of 888VoipStore’s services and products.

Kerry’s diverse background in the VoIP industry and business IP-PBX market offers new venues to 888VoipStore resellers and manufacturers for product education and promotion. “In addition to our strong commitment to customer service, 888VoipStore’s success is facilitated by our ability to enable our resellers and our manufacturers to interact with us and each other in dynamic and effectual ways,” said John Molino, CTO of 888VoipStore. “Kerry’s years of professional experience and leadership in the VoIP community will intensify these pursuits even more. We are thrilled to have him on board!”

“I am really excited to join the 888VoipStore team and develop initiatives that will benefit our clientele, resellers, and partners,” Kerry said. “We’re going to bring a new level of education, promotional opportunities, and customer service to the VoIP industry through sponsored content, video tutorials, training webinars, local events, community leadership, and more.”

Kerry will be developing www.VoipStore.com, a free online resource for news, tutorials, product reviews, and related information for the IP-PBX market. VoIP enthusiasts and resellers will also be able to receive up to the minute information and promotions by following 888VoipStore on Twitter (http://twitter.com/VoipStore) and becoming a fan of the 888VoipStore Facebook Fan Page (http://www.VoipStore.com/facebook).

Kerry joins 888VoipStore after recently publishing his second book, trixbox CE 2.6, a complete guide to setting up and maintaining the popular trixbox business telephone system. To launch these new initiatives, 888VoipStore will be holding a drawing on Friday, March 27th to win one of 25 copies of Kerry’s new book, trixbox CE 2.6, and a grand prize of a new trixbox base appliance ($1,100 value). To qualify to win, users only need to follow the VoipStore twitter account or be a Fan of the 888VoipStore Facebook page.

About 888VoipStore
888VoipStore (www.888VoipStore.com and www.VoipStore.com), a division of American Technologies, LLC, is a leading source for Voice over IP Business Telephone Systems (IP-PBX) and VoIP Communication products. In addition to providing cost-effective distribution, sales, marketing, provisioning, and logistic services, 888VoipStore offers business opportunities for manufacturers and resellers through lead acquisition, referral, and management programs. Through its strong commitment to customer service and technical support, 888VoipStore has distinguished itself as a vital industry leader in IP telephony technologies and solution management for over 10,000 business customers worldwide.

Contact:
Kerry Garrison
VP, Strategic Initiatives
kerry (at) voipstore (dot) com
1-888-VOIPSTORE
(888) 864-7786

# # #

TORONTO, ONTARIO–(Marketwire – September 27, 2008) – Sangoma® Technologies Corporation (TSXV: STC), the premium provider of software-centric media and signal processing hardware, today announced its newest product line, NetBorder Express VoIP Gateway Cards.

Sangoma’s award-winning telephony cards together with this new set of software building blocks deliver a robust SIP to TDM VoIP Gateway solution. Integrators and developers can use NetBorder Express on their communications platforms for SIP-based applications such as iPBX, IVRs, and Conferencing Servers.

The NetBorder Express solution is unique as the gateway card can reside in the same server as the developer’s application. Also, the installer, configuration, and management interfaces can easily be integrated to deliver a single, tightly-coupled solution, as opposed to two or more solutions “glued” together.

“When developers need to incorporate VoIP gateway functionality on their next generation platforms, they are faced with two choices: to buy an off-the-shelf gateway, which works well but will not provide a tight level of application integration, or to develop their own, which will be very costly in R&D and remove focus from application development,” said Frederic Dickey, Director of Product Management for the NetBorder product line. “Sangoma’s NetBorder Express Gateway Cards provide customers the best of both worlds — a ready to use gateway, which also easily integrates with the customers? applications.”

“We didn?t need to go to any other vendors for sales, support, or integration,” said Michael Fried, owner of Friedom-Tech. “We used pbxnsip together with a Sangoma NetBorder Express Gateway Card, and I was extremely impressed with the level of functionality and support at a very attractive price point for our customers.”

NetBorder Express Gateway Cards include Telco-grade, hardware echo cancellation. Customers can purchase up to eight spans on a single board and can put multiple boards in a server.

NetBorder Express 1.6 is available now for Windows with T1/E1 interfaces. Analog and BRI interfaces are planned, as is a Linux version of the software.

If you already own a Sangoma T1/E1 card with hardware echo cancellation, you can download a trial version of the software from the Sangoma web site at: www.sangoma.com/nbe_trial/.

About Sangoma Technologies Corporation
Sangoma is the premium provider of software-centric media and signal processing hardware. The company develops and manufactures the most scalable and reliable voice and Wide Area Network data cards in the industry, including the award-winning Advanced Flexible Telecommunications (AFT) product line. By offering the building blocks for all processing in any architecture, Sangoma gateways are tightly integrated and easily scalable. The result is a comprehensive toolset for creating cost-effective, powerful, and flexible solutions. Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC). Additional information on Sangoma can be found at: www.sangoma.com.

Sangoma and the Sangoma logo are registered trademarks of Sangoma Technologies Corporation. All other trademarks are the property of their respective owners.

The TSX Venture Exchange does not accept responsibility for the adequacy or accuracy of this release.

Media Contacts:
Kathleen Reed
Marketing Director, Sangoma Technologies Corporation
(905) 474-1990 ext 115
Email: kathleen@sangoma.com
Website: www.sangoma.com

or

MRB Public Relations (For Sangoma)
Rivka Tadjer
(845) 679-3338
Email: rtadjer@mrb-pr.com

London, UK – 24 June 2008 – 3CX (www.3cx.com) has announced the release of version 6.0 of 3CX Phone System for Windows. The most recent version of the award-winning and software-based PBX ships with 10 key new enterprise-level features such as call conferencing, paging and Windows 2008 support. These 10 new features were developed by the international software development company in only 20 weeks.

“We are very excited to launch this new version of 3CX Phone System for Windows. 3CX’ development team has proved that we can turn around new versions and new features in record time. What would take years on traditional PBXs takes only months on a software-based PBX like ours; simply because the structure is much more manageable” said Nick Galea, CEO at 3CX.

“With our new Windows 2008 support, organizations can virtualize the PBX and run a phone system without the need for an appliance or an extra server. This means lower administration costs, no extra hardware and less energy consumption.”

10 Key New Features of 3CX Phone System for Windows v6.0

1. Call conference service – up to 32 participants.
2. Windows 2008 server support – run a PBX virtualized.
3. Paging – page groups of users to broadcast a message.
4. Intercom – with two-way audio capability.
5. Support for Vegastream gateways (Patton & Audiocode already supported).
6. Enhanced SIP interoperability – addition of support for many leading international VoIP providers and SIP phones.
7. BLF provisioning – automatic provision of BLF lights indicating extension status on phones.
8. Phonebook Provisioning – listing all extensions and allowing addition of custom entries.
9. Fax – 3CX’ fax server allows the whole network to send and receive faxes.
10. Extended HTTP API – ability to switch recording on/off, disable an extension, and disable outbound calls for an extension.

3CX Phone System for Windows allows businesses to completely break free from the restrictions of costly hardware-based, proprietary phone systems. It also includes many other features that make 3CX Phone System easy to install, configure, manage and use; helping businesses increase employees’ mobility and productivity.

Four available editions: Small Business, Pro, Enterprise and Free

3CX Phone System is available in four editions, all supporting an unlimited number of extensions. The Free edition is limited to 8 simultaneous calls, whereas, the commercial editions can be extended beyond that and have a more extensive feature set. The Small Business version supports up to 8, the Pro version up to 16 and the Enterprise edition supports up to 32 simultaneous calls. Call capacity can be expanded with upgrade packs. A detailed edition comparison chart can be found on http://www.3cx.com/phone-system/edition-comparison.html.

3CX Phone System Free edition

A Free edition, supporting an unlimited number of extensions, is also available. It can be downloaded from http://www.3cx.com/phone-system/download-phone-system.html.

About 3CX

3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including the TMC Labs 2007 Innovation Award, The Windowsnetworking.com Gold Award, as well as, the IT EXPO Best of Show award 2007, the INTERNET Telephony Magazine Product of the Year Award, and the Communications Solutions 2007 Award, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with offices in six countries and localized information available in various languages. For more information, visit www.3cx.com.